Privacy Policy
Last updated: April 2026
Information We Collect
When you submit a quote request through our website, we collect the following information:
- Name
- Phone number
- Zip code
- Description of your garage door issue
- Any additional notes you provide
We also automatically collect basic usage data such as the page you visited, your browser type, and approximate location based on your IP address. We do not collect sensitive personal information such as Social Security numbers, financial account details, or health information.
How We Use Your Information
We use the information you provide to:
- Respond to your quote request
- Connect you with a qualified local technician to address your repair
- Follow up on your service request
- Improve our website and services
Information Sharing
We may share your contact information and service request details with trusted local service providers in order to fulfill your repair request. These providers are selected based on their qualifications, service area, and availability.
We do not sell your personal information to marketing companies, data brokers, or unrelated third parties. We do not share your information for advertising purposes.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Your data is transmitted over encrypted connections and stored securely. However, no method of transmission over the internet is 100% secure.
Cookies
Our website uses minimal cookies necessary for the site to function properly. We do not use advertising cookies or tracking pixels from third-party ad networks.
Your Rights
You may request that we delete your personal information at any time by contacting us. We will respond to your request within a reasonable timeframe.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact
If you have questions about this privacy policy or your personal data, contact us at support@springandsteel.com.